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Empowering People in Crisis



TRAINING COURSES
Classroom Training Courses

6 Week Personal Growth Course
Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It’s about recognising your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.
At the end of this course, you should understand
- Skill 1: Connect to your emotions
- Skill 2: Self-esteem & confidence
- Skill 3: Communication
- Skill 4: Rapidly reduce stress
- Skill 5: Resolve conflict positively
Classroom Training
6 Sessions
This training programme is part-time and thus manageable for working professionals.
For pricing and any queries you may have, please click on the “Contact Us” button below.
Note: This course may also be done online. Please see under “Online Training Courses” below.

12 Week Trauma Training Course
The CIC Trauma Training Programme assists those new to the field to learn and master the skills and information necessary to provide on-site trauma intervention and support. The programme is part-time and thus manageable for working professionals.
Classroom Training
12 Sessions
This training programme is part-time and thus manageable for working professionals.
Please note that everyone wanting to do volunteer trauma counselling work for the Community Intervention Centre (CIC), regardless of academic background or experience, will be required to first complete the CIC Trauma Training Course.
This is to ensure that all volunteers adhere to the Victim Empowerment Programme (VEP) requirements of the South African Police Service.
For pricing and any queries you may have, please click on the “Contact Us” button below.
Online Training Courses - via ZOOM

Basic Counselling Skills
This Basic Counselling skills course is a two-part module that is based on the Egan Model of counselling for use by professionals, lay counsellors and those interested in learning more about counselling.
The course aims to enhance participants’ ability to accurately empathise with their clients, developing and applying listening and communication skills, attending skills, active listening, body language and verbal skills such as paraphrasing, reflection, using questions appropriately and summarising.
The course helps you to further develop your practical counselling skills and looks deeper in to counselling theory. In this training we continue to look at the Egan Model by exploring Stages II and III and the relevant skills.
Online Training
5 sessions
This training will be facilitated online by means of the Zoom Application.
For pricing and any queries you may have, please click on the “Contact Us” button below.

Dealing with Grief and Loss
Each one of us will experience the pain of grief and will endure the process of bereavement at some time in our lives. Therefore, it is important to understand the process of grieving in order to move forward beyond the pain of loss and take steps towards healing recovery.
Dealing with grief can be a very challenging time for those experiencing it. Observing someone suffering from grief and being unable to help them can be equally distressing. Grief is a term used to describe all the thoughts, behaviour and feelings that occur after someone goes through a bereavement.
A bereavement is any event that includes a loss. We may experience loss through the death of someone close to us, or a relationship breakdown, divorce, theft, a disability, illness, miscarriage and so on.
This course provides an online learning space for all people wishing to explore, learn, and connect around topics related to grief, grief-coping, loss, and grief support. Our courses don’t just educate about grief, they also provide practical coping tools and ideas for creative expression.
Online Training
5 sessions
This training will be facilitated online by means of the Zoom Application.
For pricing and any queries you may have, please click on the “Contact Us” button below.

Dealing with Anxiety
Anxiety is one of the most experienced mental health issues in modern-day society.
Difficult experiences in childhood, adolescence or adulthood are a common trigger for anxiety problems. Going through stress and trauma when you’re very young is likely to have a particularly big impact. Experiences which can trigger anxiety problems include things like: physical or emotional abuse
This course will introduce you to the major types of anxiety disorders and provide you with the tools to recognise the triggers and symptoms of anxiety, as well as practical, applicable methods to regulate it safely and effectively.
Online Training
4 sessions
This training will be facilitated online by means of the Zoom Application.
For pricing and any queries you may have, please click on the “Contact Us” button below.

Cognitive Behavioural Therapy
- This CBT (Cognitive Behavioural Therapy) course teaches the skills required for those wishing to learn Cognitive Behavioural Therapy for self-help, and for those wishing to learn CBT for therapy and counselling. This course is ideal for counsellors, NLP practitioners, hypnotherapists and life coaches who want to add Cognitive Behaviour Therapy to their toolbox of skills and techniques.
Through this CBT course you will learn:
- What CBT is, and what the benefits are of doing CBT
- The principles of CBT
- A variety of CBT tools and techniques for addressing thoughts, feelings, beliefs and changing behaviours
- How to identify problems and find solutions
- How to identify the key thoughts, feelings, beliefs, and behaviours to work on
- How to tackle faulty thinking styles
- How to challenge unhelpful beliefs and create helpful beliefs
- How clients use metaphor and how to use metaphors therapeutically
- Relaxation and mindfulness skills
Online Training
10 sessions
This training will be facilitated online by means of the Zoom Application.
For pricing and any queries you may have, please click on the “Contact Us” button below.

6 Week Personal Growth Course
Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It’s about recognising your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.
At the end of this course, you should understand
- What is emotional intelligence?
- Developing Emotional Intelligence (EQ) through key skills:
- Skill 1: Connect to your emotions
- Skill 2: Self-esteem & confidence
- Skill 3: Communication
- Skill 4: Rapidly reduce stress
- Skill 5: Resolve conflict positively
Online Training
6 Sessions
This training programme is part-time and thus manageable for working professionals.
For pricing and any queries you may have, please click on the “Contact Us” button below.
Note: This training will be facilitated online by means of the Zoom Application but may also be done in a classroom setting. Please see under “Classroom Training Courses” above.
CIC PROGRAMMES

General Counselling
A short-term intervention (often limited to one or two sessions), which is appropriate when a person has suffered a traumatic experience

Victim Empowerment Programme
The Victim Empowerment Programme (VEP) aims to support victims and survivors of crime and violence as well as their families, to deal with the impact of the incident, which he/she has experienced.

Awareness Programmes
Creating awareness about victim rights to the general public.
We would love to hear from you
Contact Us
24/7 FREE Helpline
082 821 3447
Office Line
061 403 5316
manager@cic-capetown.org
Address
18 Pentz Dr, Table View, Cape Town, 7441